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Modern business education

Marketing business training courses 'Business Knowledge'


M01 - Training ‘How to get and keep your customers’ - 1 day

Solves the problem of poor communication with customers and understanding their needs - Trainer: Daniel Taciovski
How to get necessary information from the market, how to create right messages to customers, how to find proper communication channels, how to create marketing plan?
Result: So that your customers become your sales and marketing department.

M02 - Training ‘Effective customer relationship management’ - 2 days

Solves the problem of inefficient customer and clients relationship management - Trainer: Milan Kukrika
Customer relationship management (CRM), or how to manage customer relations so you can better understand your customer base an increase their loyalty.
Result: Creating business culture based on quality relationships with customers.

M03 - Training ‘Marketing plan strategy’ - 3 days

Gives you proper marketing strategy - Trainers: Daniel Tavcioski and Miodrag Kostic
What is marketing? Market analyses. Defining your markets What is branding? The laws of branding. PR activities Promotional campaigns. Working with media. Marketing budget
Result: Creating your marketing strategy - planning and implementation


Download Power Point presentation of our education and consulting services (1.1 MB)

These in-house trainings are readily available to oraganizations throughout the Balkans, Southern Europe, Mediterranean, and Middle East region, in:
Albania, Algeria, Armenia, Azerbaijan, Bahrain, Bulgaria, Croatia, Cyprus, Dubai, Egypt, France, Georgia, Hungary, Gibraltar, Greece, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lebanon, Libya, Malta, Monaco, Montenegro, Morocco, Oman, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey and United Arab Emirates.

NEW = Need better performance and effective change management? - KAIZEN


Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26